Installing Jungle Disk on MacOS – CyberFortress Support

Download our newest macOS Workgroup client here:

Jungle Disk Downloads.

Step 1: Download and install the program.

Download the macOS version and open the JungleDiskWorkgroup.dmg file.
Drag the Jungle Disk Workgroup program into your Applications folder. Double click the Applications folder shortcut then open Jungle Disk Workgroup from there.
Click Open when prompted.

Step 2: Complete the First Time Setup.

Click Next.
Sign in with your domain, username, and password.
Select the Online Disk you want your backups to save to.
Select Create a new computer backup if you're configuring backups for the first time, or Replace a computer backup if you want to take over an existing backup job.
Configure your backup schedule and pick the folders you would like to be backed up.

Step 3: Install the necessary System Extensions.

Upon seeing the System Extension prompt, click Open System Settings.
Click Allow. Enter your Mac Admin Password if prompted.
Upon making these changes, restart your computer.
Apple Silicon(M1 and later) Macs may additionally need to follow the article for Fixing Systems Extensions/Necessary Extensions errors on MacOS instead of the instructions listed in this step before returning to continue at Step 4.

Step 4: Check to see your Online Disks.

After restarting, your Online Disks should now appear in your Workgroup program, as well as shortcuts on your Desktop.

Step 5: Grant access to Files and Folders.

Upon running a Computer Backup, your computer may ask for access to the folders you selected to be backed up. Grant access to these folders as the prompts appear.

NOTE: If your Online Disks do not yet appear, open Jungle Disk Workgroup and restart the background service.

On the top menu bar, click Help > Manage Background Program. On the Background Program Management screen, click Stop. After a few seconds, click Start.