How do I dispute an incident?

In order to dispute an incident start time the insured must:

• Go to the Claims tab in the top right corner
• Press the “New Claim” button
• Review your coverage and select the checkbox
• Hit the “Next” button
• Hit the blue text beneath “Have a dispute?”
• Select the relevant dispute option
• Hit “Submit a Claim” button

In order to dispute the existence of an incident the insured must:

• Go to the Claims tab in the top right corner
• Press the “New Claim” button
• Review your coverage and select the checkbox
• Hit the “Next” button
• Hit the blue text beneath “Have a dispute?”
• Select the relevant dispute option
• Hit “Submit a Claim” button

In order to dispute an incident’s end time and therefore duration the insured must:

• Go to the Claims tab in the top right corner
• Associate the relevant downtime
• Press the “New Claim” button
• Review your coverage and select the checkbox
• Hit the “Next” button
• Hit the blue text beneath “Have a dispute?”
• Select the relevant dispute option
• Hit “Submit a Claim” button
• Or hit the button beneath “Edit” regarding the claim you want to dispute or add time to