This guide is intended for Users & Administrators.
Sync folders are intended to be used by a single user and offer the ability to work with files when offline. This is ideal for those who travel frequently, as they can access their files on the go and sync back up to the network drive when their Internet connection is re-established.
They can also be used to keep different computers in different locations synced with changes being made (i.e. home/work computer).
Sync Folders work best when storing less than 10 GB or less than 10,000 files. This is largely due to a running sync database which ensures all files within the folder are being synced. Each file that is synced has a record created within a sync database that is kept within the sync folder. The larger the database becomes, more searching is needed for each sync. The sync process runs every 15 seconds, which can result in reduced system performance.
While you could set up a sync folder for use with multiple users, there is often more risk than is needed. There are more things that can go wrong with sync folders rather than the network drive.
Here are a few things that happen when using sync folders in a multi-user environment:
- Creation of conflict files.
- Files/folders appear to be randomly deleted.
- Deleted files/folders reappear.
Note: For these reasons, the Network Drive is recommended over Sync Folders for multi-user environments..
Sync Folder Summary:
- Works best when storing less than 10 GB or 10,000 files.
- Sync process runs every 15 seconds.
- How to sync options must match in every location the same sync folder is configured.
- Meant for single user working offline.
- Not recommended for multi-user environments with stable network connections.
For a detailed guide, check out our article on Creating a Sync Folder.
If you have any questions relating to Sync Folders, feel free to contact support
at +1 (888) 573-8649 or via email at email@example.com