Applies to
Most Commong Error Messages and Resolutions
| Error Message |
Resolution Option 1 |
Resolution Option 2 |
| [Warning] Processing mailbox XXX completed with warning: Exchange account was not found |
Ensure the user has a mailbox configured |
Remove the mailbox checkmark from user in the backup set |
| [Warning] Processing archive mailbox XXX completed with warning: Exchange account was not found |
Ensure the user has a mailbox configured |
Remove the archive mailbox checkmark from user in the backup set |
| [Warning] User XXX does not have a valid Microsoft Office 365 license with SharePoint plan enabled |
Assign O365 License to user |
Remove user from backup entirely |
| [Warning] Processing OneDrive XXX completed with warning: OneDrive was not found |
Configure OneDrive |
Remove the ondedrive checkmark from user in the backup set |
| [Warning] Processing site XXX () finished with warning: Personal site was not found |
Configure personal sharepoint site |
Remove the personal sharepoint site checkmark from user in the backup set |
| [Warning] Processing site https://xxx.xxx finished with warning: Cannot change web part export mode to ‘All’, because custom scripting is disabled for site: |
https://www.veeam.com/kb4091
(This has to be done on all sharepoint sites, as well as globally. Once this is set globally, all new sites will not require this fix)
|
|
| Processing mailbox XXX completed with warning: Failed to find group owner account |
Assign owner
|
Remove the mailbox checkmark from user in the backup set |