Ahsay How To: Install Ahsay OBM on SynologyNAS

To install Ahsay Online Backup Manager (AhsayOBM) on a Synology NAS device, follow these step-by-step instructions:

I. Requirements before Installation Before you begin the installation, ensure the following requirements are met:

• • Supported DiskStation Manager (DSM) Versions: You must refer to the "FAQ: Ahsay Hardware Compatibility List (HRL) for AhsayOBM on Synology NAS" for the exact list of supported DSM versions. The compatible DSM versions include DSM 5.2 or above, 6.0, 6.1, 6.2, 7.0, 7.1, and 7.2. For DSM 7.2, it is only supported on v9.7 and up.
• • AhsayOBM Installation: The latest version of AhsayOBM must be installed on the Synology NAS.
• • Java Requirement: Oracle Java JDK files are included and deployed as part of the AhsayOBM v9 installation. For Synology NAS with non-Intel CPU processors, Oracle JDK 7 must be installed before installing AhsayOBM. For Synology NAS with Realtek CPU processors, Oracle JDK 8 must be installed.
• • Synology NAS Trust Level: For DSM versions 5.2 to 6.2, you need to go to Package Center > Settings > General tab and set the Trust Level to “Any publisher”. This setting is specific to these DSM versions.
• • NAS - Synology Add-on Module: Ensure that the NAS - Synology add-on module is enabled in your AhsayOBM user account. Each new AhsayOBM installation on a Synology NAS device requires an additional AhsayOBM device license, and you should contact your backup service provider for details.
• • Synology NAS User Account Permission: The Synology NAS user account used for installing AhsayOBM must be a member of the “administrators” user group.
• • TCP Port Requirement: TCP port 32168 must be free on the Synology NAS machine, as it is used by the WuiService. If this port is not free, the AhsayOBM client will not start, and its backup/restore functions will fail.
• • Backup Quota Storage: Your AhsayOBM user account must have sufficient storage quota allocated to accommodate the data from the Synology NAS device and its retention policy. Contact your backup service provider for more details.
• • Network Bandwidth: A connection speed of 10 Mbps or above is required.
• Additionally, be aware that some features are not supported on Synology NAS devices, including Auto Upgrade, Backup of Network Drives, Decrypt Backup Data, OpenDirect, Restore Filter, and Space Freeing Up.

II. Limitations Be aware of the following limitations for AhsayOBM on Synology NAS devices:

• Unsupported Features: Auto Upgrade, Backup of Network Drives, Decrypt Backup Data, OpenDirect, Restore Filter, and Space Freeing Up are not supported.
• Non-Compressible Files: Certain file types like archives (.7z, .bz2, .gz, .rar, .zip, .xz), audio, graphics, and video files are non-compressible.

III. Download AhsayOBM for Synology NAS

1. Access the download site: In a web browser, go to the site provided by your backup service provider (e.g., https://hostname.example.com or http://192.168.1.100:8080).
2. Open download page: Click the blue download icon (usually at the top right corner) to open the AhsayOBM installation package download page.
3. Download SPK online installer: In the Synology section under the AhsayOBM tab, download the “SPK online installer”.

IV. Installation using SPK Online Installer

1. Login to DiskStation Manager (DSM): In a web browser, enter your Synology NAS device IP address followed by :5000 (e.g., https://nas_hostname:5000) and log in with the admin account.
2. Open Package Center: Click the Package Center icon from the desktop.
3. Manual Install: When the “Package Center” window appears, click Manual Install.
   • Note for DSM 7: If you are installing on DSM 7, refer to the article "FAQ: AhsayOBM v9.1.0.0+ workaround to support Synology DSM 7" before starting the manual installation.
4. Select SPK file: In the “Manual Install” window, click Browse to select the AhsayOBM SPK file you downloaded (e.g., obm-synology-443-10.121.100.16-https-0O.spk). Then, click Next to proceed.
5. Agree to proceed: When a message appears, click Agree to proceed.
6. Accept license agreement: Read the License Agreement carefully, then tick the checkbox next to “I accept the terms of the license agreement”. Click Next to proceed.
7. Enter URL information: Copy and paste the URL information from the download page of your backup service provider’s website into the “Ahsay Online Backup Manager – Install” window, then click Next to proceed.
8. Review and start installation: Review the information on the screen, then click Done to start the installation of AhsayOBM.
9. Installation completion: Once the installation is completed, AhsayOBM will be listed in the “Installed” packages.
10. Launch AhsayOBM: To display AhsayOBM, click the Main Menu icon on the top left corner of the desktop, then click the AhsayOBM icon to launch the application. You can also right-click on AhsayOBM and click Add to desktop for easier access.
11. Revert Trust Level (if applicable): If you changed the Trust Level setting, revert it to its previous configuration in the “Package Center” after installation, if applicable.

V. Post Installation Check

• AhsayOBM Scheduler Service Check: To verify if the AhsayOBM scheduler service is running (used for automated or scheduled backup jobs), log in to your Synology NAS device using an SSH client (e.g., PuTTY). Navigate to the /volume1/@appstore/AhsayOBM/obm/bin directory and use the ps command to check for the service. For example: ps -ef|grep java.

After completing these steps, AhsayOBM should be successfully installed on your Synology NAS device.