Objective: This Knowledge Base (KB) article provides step-by-step instructions on configuring the LiveVault agent to send email notifications. This is achieved by accessing the LiveVault web portal, navigating to the specific agent, and updating the contact preferences.
Access the LiveVault Web Portal:
- Open your web browser and navigate to the LiveVault web portal. Enter your login credentials to access your account.
Locate the Specific Agent:
- Within the LiveVault web portal, identify and select the specific agent for which you want to configure email notifications.
Access Agent Properties:
- Once you have selected the desired agent, look for an option or menu that leads to "Properties" or "Agent Properties." This is typically found in the agent management section.
Initiate Edit Mode:
- Within the Agent Properties section, locate the "Edit" option. This action will allow you to modify the settings for the selected agent.
Configure Email Notification Settings:
- In the Edit mode, navigate to the section related to contact preferences or notifications.
- Identify the options for Primary and Secondary contacts. These contacts will receive email notifications regarding the status and activities of the LiveVault agent.
- Select the appropriate user or email address for both the Primary and Secondary contact roles.
- After selecting the Primary and Secondary contacts, find the "Save" or "Apply" button to save the changes made to the agent's properties.
- To ensure that the changes take effect, it is recommended to perform a test or wait for the next scheduled backup. Confirm that email notifications are sent to the specified contacts.